IT Operations · Incidents

Incidents

Active incidents with blast-radius context and AI-identified root causes. Click any incident for the full timeline.

Active

P1 / P2

Auto-resolved today

Avg MTTR (7d)

22m

Active incidents3 open

P1InvestigatingINC-2841· 26m ago

Payments API 503s — checkout flow degraded

Services

payments-svc, checkout-api

Assignee

Priya Shah

Correlation

Deploy v2.184.0 (15m before alert)

Blast radius

3 svcs · 14 upstreams

SLA timer26m / 60m

Rate-limiter in PR #1284 doesn't handle checkout-burst. Rollback v2.184.0 recommended.

94%

P2InvestigatingINC-2843· 47m ago

Email delivery delays > 5 minutes — all regions

Services

email-svc, notification-svc

Assignee

Marcus Lin

Correlation

Config change email-worker-prod (2h ago)

Blast radius

2 svcs · 5 upstreams

SLA timer47m / 120m

SMTP relay queue buildup. Pattern matches INC-1992 — resolved by L3 restart.

88%

P2TriagingINC-2844· 8m ago

VPN outage — Bangalore office

Services

vpn-svc

Assignee

Unassigned

Correlation

Firewall change at 14:30 UTC

Blast radius

1 svcs · 3 upstreams

SLA timer8m / 60m

Firewall rule change at 14:30 UTC affecting Bangalore subnet. Firewall rollback should resolve.

87%

Recently resolved

INC-2840Prometheus scrape timeout — dev-k8s

Resolved by SRE Agent

MTTR 18m

42m ago

INC-2838Memory spike — notification-worker

Resolved by Resolution Agent

MTTR 6m

2h ago

INC-2835Slow DB queries — billing (staging)

Resolved by Priya Shah + Agent

MTTR 31m

4h ago